by Marion Howell | Jun 3, 2019 | Conversation Skills and Emotional Intelligence
2002, by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzer I first read this book when first became a coach, in large part because clients wanted to improve on how they lead really difficult conversations. Personally, I find there are more detailed steps...
by Marion Howell | Mar 22, 2018 | Conversation Skills and Emotional Intelligence
1936, by Dale Carnegie Reading this book is like a rite of passage for all emerging leaders. Carnegie began writing about emotional intelligent ways to lead long before we understood the brain science of why his approaches work. As I review his 12...
by Marion Howell | Mar 5, 2018 | Conversation Skills and Emotional Intelligence
1995, by Daniel Goleman This is another foundational reading if you want to understand the importance of Emotional Intelligence (EI) and leadership. When this book was published in 1995, it broke through the misconception that reason guides our self-direction and...